
AI-led Enterprise IT Operations
#AIOps #ProactiveITOM #NoiseSuppression #GuidedResolution
LTI’s Mosaic AIOps enables Enterprise IT transformation through adoption of AI-led IT Operations. This means enhanced asset monitoring, automated situation detection & remediation, smarter service desk activities by inculcating collaborative support practices in the operations teams. It applies contextual AI on asset telemetry data to present a holistic view of the IT Estate & spot issues in real-time, which helps in providing better quality support and efficient planning in IT operations activities.

Improved Visibility
End-to-End visibility on health & performance of assets across hybrid IT landscape as a single pane of glass

Faster Turnaround
Augment support function with AI-driven assisted operations for faster resolutions

Lower OPEX
Improved productivity of the support function & reduced reskilling / upskilling pressure

Simplified Operations
Reduce clutter & surface only important actionable to reduce complexity of monitoring

Better User Experience
Deliver higher uptime & better performance to the end users.

Unified Platform
Integrate all functions of IT Operations through a unified platform for a consistent support experience