LTI’s Mosaic AIOps enables Enterprise IT transformation through adoption of AI-led IT Operations. This means enhanced asset monitoring, automated situation detection & remediation, smarter service desk activities by inculcating collaborative support practices in the operations teams. It applies contextual AI on asset telemetry data to present a holistic view of the IT Estate & spot issues in real-time, which helps in providing better quality support and efficient planning in IT operations activities.
End-to-End visibility on health & performance of assets across hybrid IT landscape as a single pane of glass
Augment support function with AI-driven assisted operations for faster resolutions
Improved productivity of the support function & reduced reskilling / upskilling pressure
Reduce clutter & surface only important actionable to reduce complexity of monitoring
Better User Experience
Deliver higher uptime & better performance to the end users.
Integrate all functions of IT Operations through a unified platform for a consistent support experience